Terms of Service
Last Updated: September 18, 2025
1. Introduction
Welcome to Evocrafty ("Company", "we", "our", "us"). These Terms of Service ("Terms", "Terms of Service") govern your use of our website, products, and services operated by Evocrafty.
By accessing or using our website, purchasing our products, or using our services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access our website, purchase our products, or use our services.
2. Definitions
For the purposes of these Terms of Service:
- "Hardware Wallet" refers to the physical cryptocurrency storage devices manufactured and sold by Evocrafty.
- "Software" refers to any firmware, desktop application, mobile application, or other software provided by Evocrafty for use with the Hardware Wallet.
- "Services" refers to the website, customer support, and any other services provided by Evocrafty.
- "User" or "You" refers to the individual or entity accessing or using our website, products, or services.
- "Private Keys" refers to the cryptographic keys generated and stored on the Hardware Wallet that provide access to cryptocurrencies and digital assets.
- "Recovery Seed" refers to the backup phrase (typically 12-24 words) that can be used to recover Private Keys.
3. Account Registration
To access certain features of our website and services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.
4. Products and Purchases
4.1 Product Information
We strive to provide accurate product descriptions, pricing, and availability information. However, we do not warrant that product descriptions, pricing, or other content on our website is accurate, complete, reliable, current, or error-free.
4.2 Ordering and Payment
By placing an order, you agree to pay the listed price for the products plus any applicable taxes and shipping fees. We accept various payment methods as indicated on our website during the checkout process.
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or problems identified by our fraud detection systems.
4.3 Shipping and Delivery
We ship our products to the addresses provided by customers during the ordering process. Delivery times may vary depending on your location and shipping method selected. We are not responsible for delays due to customs, import processes, or other circumstances beyond our control.
4.4 Tamper-Evident Packaging
Our Hardware Wallets are shipped in tamper-evident packaging. You should inspect the packaging upon receipt and verify that the tamper-evident seals are intact before using the device. If you suspect that the packaging has been tampered with, please contact our customer support immediately and do not use the device.
5. Returns and Warranty
5.1 Return Policy
You may return unused Hardware Wallets in their original, unopened packaging within 30 days of receipt for a full refund of the purchase price. Due to security concerns, we cannot accept returns of Hardware Wallets where the tamper-evident seal has been broken.
5.2 Limited Warranty
We warrant that our Hardware Wallets will be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase. This limited warranty does not cover damage resulting from accident, misuse, abuse, neglect, improper handling or storage, or unauthorized modifications or repairs.
If a Hardware Wallet is determined to be defective during the warranty period, your exclusive remedy will be, at our option, repair or replacement of the defective Hardware Wallet or refund of the purchase price.
5.3 Disclaimer of Warranties
EXCEPT FOR THE LIMITED WARRANTY EXPRESSLY PROVIDED HEREIN, OUR PRODUCTS AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT OUR PRODUCTS OR SERVICES WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF OUR PRODUCTS OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.
6. Software License and Updates
6.1 License Grant
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to use the Software solely in connection with your use of the Hardware Wallet for personal or internal business purposes.
6.2 Restrictions
You may not:
- Copy, modify, or create derivative works of the Software
- Reverse engineer, decompile, or disassemble the Software
- Remove or alter any proprietary notices on the Software
- Use the Software with unauthorized hardware or products
- Distribute, rent, lease, lend, sell, or sublicense the Software
6.3 Open Source Components
The Software may include open source components subject to separate license terms. Nothing in these Terms limits your rights under, or grants you rights that supersede, the terms of any applicable open source license.
6.4 Firmware Updates
We may provide firmware updates for the Hardware Wallet to enhance security, add features, or fix issues. You are responsible for keeping your Hardware Wallet firmware updated. While we design updates to maintain the security of your Private Keys, we recommend backing up your Recovery Seed before performing any firmware update.
7. User Responsibilities
7.1 Private Keys and Recovery Seed
YOU ARE SOLELY RESPONSIBLE FOR SECURING YOUR PRIVATE KEYS AND RECOVERY SEED. We do not store your Private Keys or Recovery Seed and cannot recover them if you lose them. If you lose your Hardware Wallet and your Recovery Seed, you will permanently lose access to your cryptocurrencies and digital assets.
7.2 Security Practices
You agree to follow recommended security practices, including but not limited to:
- Storing your Recovery Seed in a secure location
- Never sharing your PIN or Recovery Seed with anyone
- Verifying the recipient address on the Hardware Wallet display before confirming transactions
- Keeping your Hardware Wallet firmware updated
- Purchasing Hardware Wallets only from Evocrafty or authorized resellers
7.3 No Illegal Use
You agree not to use our products or services for any illegal purposes, including but not limited to money laundering, financing terrorism, or engaging in fraudulent activities.
8. Intellectual Property
8.1 Our Intellectual Property
The Hardware Wallet, Software, website, and all content, features, and functionality thereof (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Evocrafty, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
8.2 Trademarks
The Evocrafty name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Evocrafty or its affiliates or licensors. You may not use such marks without the prior written permission of Evocrafty.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Evocrafty, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE HARDWARE WALLET, SOFTWARE, WEBSITE, OR ANY SERVICES PROVIDED BY Evocrafty, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, LOSS OF CRYPTOCURRENCIES OR DIGITAL ASSETS, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT YOU PAID TO US FOR THE HARDWARE WALLET OR SERVICE GIVING RISE TO THE LIABILITY.
THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
10. Indemnification
You agree to defend, indemnify, and hold harmless Evocrafty, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our products or services.
11. Modifications to Terms
We may modify these Terms at any time by posting the revised Terms on our website. Your continued use of our products or services after any such changes constitutes your acceptance of the new Terms.
It is your responsibility to check these Terms periodically for changes. If you do not agree with the revised Terms, you must stop using our products and services.
12. Governing Law and Jurisdiction
These Terms and your use of our products and services will be governed by and construed in accordance with the laws of the State of California, without giving effect to any choice or conflict of law provision or rule.
Any legal suit, action, or proceeding arising out of, or related to, these Terms or our products and services shall be instituted exclusively in the federal courts of the United States or the courts of the State of California, in each case located in Sacramento County. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
13. Dispute Resolution
13.1 Informal Resolution
Before filing a claim against Evocrafty, you agree to try to resolve the dispute informally by contacting us. We'll try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 30 days of submission, you or Evocrafty may bring a formal proceeding.
13.2 Arbitration
You and Evocrafty agree to resolve any claims relating to these Terms or our products or services through final and binding arbitration, except as set forth below. The American Arbitration Association (AAA) will administer the arbitration under its Commercial Arbitration Rules. The arbitration will be held in Sacramento, California, or at another location mutually agreed upon by the parties.
13.3 Exceptions
Nothing in these Terms will be deemed to waive, preclude, or otherwise limit the right of either party to:
- Bring an individual action in small claims court
- Pursue an enforcement action through the applicable federal, state, or local agency if that action is available
- Seek injunctive relief in a court of law
- File suit in a court of law to address an intellectual property infringement claim
13.4 No Class Actions
YOU AND Evocrafty AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
14. Severability
If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
15. Entire Agreement
These Terms, our Privacy Policy, and any other agreements expressly incorporated by reference herein constitute the sole and entire agreement between you and Evocrafty regarding our products and services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral.
16. Contact Information
If you have any questions about these Terms, please contact us at:
Evocrafty
9245 Laguna Springs Dr #200
Elk Grove, CA 95758
United States
Email: [email protected]
Phone: +1 (916) 214-4525